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Business Process Modeling Assignment: An Article Review


Task: For this component you will prepare a report or critique on business process modeling assignment considering an academic paper related to Business Process Modeling or Business Process Management. The paper you select must be directly relevant to one of these major topics.


The current research report on business process modeling assignment is based on a 'business process modeling' article that describes issues and challenges related to the business processes. ‘Business Process Management’ or ‘Business Process Modeling’ is the method of describing a company's operational processes with the help of graphics. The following business process modeling assignment will contain an in-depth review of the article and discuss its various elements to understand the current challenges related to 'business process modeling' and its future. 

The current business process modeling assignment will address the main stakeholders of 'business process modeling' that helped in evaluating the article's objectives. The assigned article has used the "Delphi Method" to identify the key findings. The research review will determine the essential areas from the article and discuss it with other existing works of literature to compare its relevancy. The methods and findings of the article will be discussed elaborately to obtain an understanding of the evaluations.

About the Article
The assigned article has been written to describe the current practices of 'business process modeling' with the help of Information Systems, and how it deals with the existing challenges to make the process sustainable. The article chosen to prepare this business process modeling assignment has worked on various business reports to understand current potential issues and the future of 'business process modeling'. The traditional process of creating a business management process report is time-consuming, and lack in providing required models and tables to describe the report on business process modeling assignment accurately [1]. It is essential to understand the key areas to present a graphical display of the business operation processes. 'Business process models' usually represent the business operational activities, control areas, and data to understand the organizational targets, risks, performance standards, and identification of the stakeholders [2].

The main objectives of the article indicate its evaluation of the current issues in 'business process modeling' and its future challenges. The article has used the "Delphi Model" technique among three different groups – 'academics,' 'vendors ‘and’ practitioners ‘of’ business process modeling' consultancy and tools. The "Delphi Model" will help in evaluating any aberrant business process with accurate data evidence [3]. It allows conducting a research study among the 'business process management' experts to explore the reason behind different results within a business process. The assigned article has explained its objectives by selecting appropriate research participants and implements the "Delphi Model" to utilize the expert's opinions to create a predictable framework. The business 'practitioners' can represent the 'systems designs,' 'business analytics,' and other elements related to 'business process modeling' tools.

Discussed Research Methods of the Article
The assigned article considered in the business process modeling assignment has a significant research approach to evaluate the article’s objectives efficiently. The process is "Delphi Study Design" or "Delphi Technique." It helped in conducting the research process by using data acquired from the 'business process modeling' experts. The article mainly emphasizes acquiring unbiased results, so the "Delphi Model" had worked with anonymous opinions and represented a specific result that decreased the potential errors from working with a large group of people. "Delphi Model" can work with innovative management processes and generates effects on the organization's services, operations, and productivity [4]. This technique allows a researcher to acquire an extensive range of participants with a diverse background.

The assigned article has incorporated the “Delphi Model” to acquire expert’s opinion on the current difficulties and future challenges of ‘business process modeling’, involve an extensive number of participants irrespective of their geographical background, and determine the findings for predicting the challenges through this technique. The assigned article has not taken any current statistics or a specific target group. It mainly emphasized on the in-depth understanding of the qualified expert's opinion and maintained a standard agreement among the participants. It enhances the researchers to provide evidence-based research practices to get the desired result [5]. The article has identified its participants from different areas related to 'business process modeling' to analyze different perspectives for evaluating the objectives.

The “Delphi Model” in the assigned article has taken 134 participants after screening them carefully to avoid any biasness. The research process was consisting of three consecutive rounds with different response rates. The article has seen an initial response rate of 54.48%, and during the third round, it increased to 84.93%.

business process modeling assignment

Fig 1: Participant’s Response Rate [6]

What are the findings obtained from the article used to prepare this business process modeling assignment?
In the assigned business process modeling assignment, during the first round, the participants were asked to answer in brief with five points on each current 'business process modeling' issues and its future challenges. The research process on business process modeling assignment has received 700 different points from 70 individuals. The research process has created several response codes to categorize common answers to conduct the documentation process effectively. The research process has been revised multiple times to ensuring its validity and reliability. The second round was led to acquire consensus from the participants on the established codes related to the 'business process modeling' issues and challenges. The utilization of the "Delphi Model" managed the complex areas efficiently [6]. The researchers had allowed the participants to express their opinion on data evaluation. The response from the participants was mostly positive on the established codes. 

business process modeling assignment

Fig 2: Participant’s Satisfaction Level [6]

The "Delphi Model" evaluated a certain satisfaction level in different areas of the participants out of 10 (where ten stands for highest). At the end of the second round depicted in the business process modeling assignment, the researchers have obtained their evaluation results by revising and correcting the codes multiple times. The article evaluation had ranked the codes according to their rapid appearances. It resulted in 15 times for "value of business process modeling", 11 times for "business process modeling standardization," 13 times for "appropriate business process management training," and 9 times for "business execution by the model-driven process." The research conducted a final round among the participants to receive different answers on the rapidly appeared factors. The final result has received 13 issues and 10 challenges from 'vendors,' 21 issues and 16 challenges from 'academics,' and 14 issues and 13 challenges from 'practitioners.' The researchers had implemented six different categories of 'business process management' tool to categorize these issues and challenges to get an appropriate result. The mapping of received issues and challenges of 'business process modeling' had generated 10 different elements as an evaluation of the research objectives.

Comment on Evaluated Issues and Challenges from the Article
The assigned article had categorized the issues and challenges evaluated from the research process in 10 different categories. Most of the 'practitioners' had selected "business process modeling standardization" as the main issue. In contrast, it is also stated herein business process modeling assignment that 'academics' and 'vendors' had selected "service-oriented business process modeling" and "business execution by the model-driven process," respectively. Almost 36% of the rapidly appeared issues pointed at methodological factors of 'business process modeling'. Various existing works of literature had pointed out that 'business process modeling' is lacking in providing "formal characterization" in evaluating multiple business processes [7].

business process modeling assignment

Fig 3: Identification and Description of the Issues [6]

The article assigned for this business process modeling assignment had conducted its second evaluation process in finding the future potential challenges of 'business process modeling'. The compilation of three consecutive rounds contained 22 various challenges from the expert's opinion. It also is shown that the ''vendors' and 'academics' had shared common challenges from 'business process modeling'. The 'practitioners' pointed out three unique challenges – "adoption," "buy-in," and "re-use" techniques from an organization's perspective. While 'vendors' and 'academics' had pointed out "methodological factors of business process modeling". "Training" and "model management" were also under the common challenges in 'business process modeling'.

business process modeling assignment

Fig 4: Identification and Description of the Challenges [6]

Problem Statement of the Article
During the research process, the assigned article had faced difficulties in acquiring results from all selected participants and differentiates them according to a similar category. It was difficult to establish one single code to represent multiple individual responses. The "Delphi Method" has several weak links such as absence in proper guidance and agreement process among the vast number of participants [8]. The consensus process among the participants with their opinions is also a problematic area in this process. The assigned article had faced these similar issues and changed the coding result multiple times. The researchers had seen an absence in continuing the research process on business process modeling assignment until the end.

Relevance of the Article
The assigned article had pointed out current difficulties and potential future challenges of 'business process modeling'. The researchers had selected a vast number of participants from different backgrounds to receive maximum perspective on each question. The "Delphi Model" helped in differentiating every response and creating a suitable coding with some of the common reactions. The main intension behind conducting the research process on business process modeling assignment is to understand the sustainability of business process modeling and its appropriate implementation to evaluate business performance and outcome effectively. The 'business process modeling' has already faced some problems related to working with various variants from the same operational process. The assigned article has also described the same viewpoint. However, the worldwide usage of 'business process modeling' is relevant in various business fields. It is essential to understand the underlying issues and challenges to make the process sustainable.

The importance of 'business process modeling' is significant in evaluating business process results and operations. The digitalization of business graphs and reports enhance the potentiality of business approaches [9]. The current issues and future challenges discussed in the business process modeling assignment can be understood by reviewing various business reports. However, it is not enough to evaluate a proper understanding of these areas. The expert's opinions from different angles and factors are appropriate to identify these potential factors of 'business process modeling'.

The conclusion of the article on business process modeling assignment focuses on sustainability of Delphi method in case of business process modeling in case of information system integration. The susceptible weaknesses of the study approach are also mentioned in this section. I studied relevant business process approaches in my semester studies which are relevant to the current article. It helped me to understand business process methodologies and associated gaps that could be addressed in future research approach.



M. Fellmann, D. Metzger, S. Jannaber, N. Zarvic and O. Thomas, "Process Modeling Recommender Systems," Business & Information Systems Engineering, vol. 60, no. 1, pp. 21-38, 2018.


S. Ouali, M. Mhiri and L. Bouzguenda, "A multidimensional knowledge model for business process modeling.," in KES, business process modeling assignment 2016.


U. M. König, A. Linhart and M. Röglinger, "Why do business processes deviate? Results from a Delphi study," Business Research, vol. 12, no. 2, pp. 425-453, 2019.


J. W. Zartha, J. M. Montes, E. E. Vargas, J. C. Palacio, R. Hernández and J. L. Hoyos, "Methods and techniques in studies related to the delphi method, innovation strategy, and innovation management models," Int. J. Appl. Eng. Res, vol. 13, pp. 9207-9214, 2018.


J. S. Yeh, T. J. Van Hoof and M. A. Fischer, "Key features of academic detailing: development of an expert consensus using the Delphi method," American health & drug benefits, vol. 9, no. 1, p. 42, 2016.


M. Indulska, J. Recker, M. Rosemann and P. Green, "Business process modeling: Current issues and future challenges," in International Conference on Advanced Information Systems Engineering, 2009.


C. A. Haynes and K. Shelton, "Delphi method in a digital age: Practical considerations for online Delphi studies," in Handbook of Research on Innovative Techniques, Trends, and Analysis for Optimized Research Methods, IGI Global, 2018, pp. 132-151.


F. Corradini, F. Fornari, A. Polini, B. Re and F. Tiezzi, "A formal approach to modeling and verification of business process collaborations," Science of Computer Programming, vol. 166, pp. 35-70, 2018.


D. Fink-Hafner, T. Dagen, M. Doušak, M. Novak and M. Hafner-Fink, "Delphi Method: Strengths and Weaknesses," Advances in Methodology & Statistics/Metodoloski zvezki, business process modeling assignment vol. 16, no. 2, 2019.


S. Oppl, "Business process elaboration through virtual enactment," in Proceedings of the 9th Conference on Subject-oriented Business Process Management, 2017.


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