Project Management Assignment: Indigenous Cultural Awareness Training Program For Central Queensland University

Question

Task: Professor May Norman, the Chair of the Indigenous Engagement at CQU has tasked you to provide the project board with further information regarding the project. The Chair will act as the Project Executive for the project board. You are to develop a tailored project plan that reflects the project described in this document and also aligns to PMBOK and Prince2 requirements.

Answer

1. Project Description
1.1 Project Background and Description
The detailed concept of this particular project is regarding the celebration of International Day in order to raise the responsiveness of Australian based Indigenous Culture within all most famous CQ University of Australia (International Institute for Sustainable Development (ISDG), 2020). In this strategic project plan, the two considered elements for raising the awareness of undertaken indigenous culture of Australia include the celebrating of diversity within the university and the engagement increase within the indigenous communities. However, in order to complete this project report, the 8 campuses of CQ University are selected based on different Australian based CQ University. This project is aimed to complete within 9th August, 2021 starting from 1st September 2020.
This project report elaborates the detailed plan of incurred cost baseline report, risks and associated tolerance undertaken in order to complete this International day for Indigenous people.

1.2 Justification
The main output mentioned in this Indigenous Culture CQ university project is to raise thetraining for improving the Cultural Awareness program, which exact outcome is to provide various cultural education to all CQ University associated staffs and students (CQUniversity Australia, 2020). However, the main benefits discussed in this project is to develop productive cultural understanding regarding Indigenous study within both staffs and students in CQU.

2. Stakeholders
2.1 Key Stakeholder List

	*Stakeholders*	*Category*	*Description of Interest*	*Description of Influence*
1.	CQU University	User	The CQ University in this project look after of supplying all educational and training materials to all associated students and staffs depending on the educational standards. (Derakhshan,Turner& Mancini, 2019).	Create strong influence, the responsible authority to implement a training program curriculum.
2.	AIATSIS	Supplier	This organization represent the complete indigenous communities for promoting the understanding and awareness of diversity in culture.	Create strong influence, provide the training materials to create strong program related benefit and outcome.
3.	Indigenous Community	Supplier	This community represent the associated cultural group for promoting the cultural awareness within staffs and students (Aragonés-Beltrán,García-Melón&Montesinos-Valera,2017).	Create Strong Influence
4.	Australians Together	Supplier	Supply assisting materials to create indigenous student program	Create Strong Influence
5.	PMC	Supplier	Support NADIOC activities to create proper contribution and achievements towards the society	Create Moderate Influence in generating project funds
6.	Cultural Competence Centre of Australia	Supplier	Provide required materials in order to develop program that assists in promoting cultural awareness of Australia (Di Maddaloni& Davis,2017).	Create Strong Influence

2.2 Stakeholder Engagement Assessment Matrix[ C = Current, D = Desired]

Stakeholders	Unaware	Resistant	Neutral	Supportive	Leading
CQ University				C	D
AIATSIS			C	D
Indigenous Community			C	D
Australians Together			D
PMC			C	D
Cultural Competence Centre of Australia			C	D

2.3 Stakeholder Communication

Communication Method

Push/Pull/Interactive

Justification

Push Communication Way- it includes letters, emails, project updates, reports etc.

PUSH

Based on this project criteria, the push communication technique is selected to maintain all stakeholders based on all different project locations (Fitri, Pratami&Tripiawan,2019, June). Moreover, this push communication technique is considered as more effective and efficient considering the interactive communication way.

This push communication method is chosen in case of doing non-urgent communication within all stakeholders.

Interactive Communication Way- this technique is implemented in case the push communication gets failed. It includes direct phone calls

2.4 Expert Judgement
In this Indigenous Cultural Awareness Training Program project started in the CQ University, two techniques are selected, which include the detailed opinion evaluations regarding cultural awareness within CQU students and the interviews and questionnaire techniques.

3. Requirement Management
In this Indigenous Cultural Awareness project, the “Acknowledge of Country” is considered asintroductory statement implemented by all associated stakeholders (Kermanshachiet al., 2019, January). However, in this project, the implemented statement used to welcome the country is generated by the traditional elder people associated owners’ group.

3.1 Requirement Gathering for Training Package
The way of implementing the training program for cultural awareness developed in Chinese local community is not the perfect way of developing program plan based on all different and unique considered cultures. In order to complete this project plan, multiple organizations are selected who mainly worked to develop training programs plan that mainly shows focus on the development of awareness regarding indigenous culture developed in CQ University. In order to develop successful collaboration with all considered organizations, a proper training project plan will be considered as better alternative rather than using of Chinese Cultural Awareness Program.

3.2 Requirement Prioritization Process
This particular process is mainly used to communicate within all associated stakeholders considering their different interests on project. However, this process causes the series of conflict within all stakeholders who helps to determine the project perfect closure (Edwards,Serra& Edwards, 2019). In order to limit the effect on project outcome, the technique of prioritisation matrix is implemented.

4. Scope
4.1 In-scope Statement
The in-scope statement considered in this international day project is to increase the engagement within the indigenous communication selected in CQ University of Australia.

4.2 Out-scope Statement
The out-scope statement of this project is to complete it within the 9th August, 2021 by selecting each different campus for celebrating the international day of Indigenous community.

5. Schedule
5.1 Work Breakdown Structure

Work-Breakdown-Structure

5.2 WBS Dictionary

Face to Face & Online Training Evaluations
WBS ID 1.1.1

Face to Face & Online Training Evaluations
WBS ID	1.1.1
Detailed work description	The assessment sheets are made thinking about all members; providers, understudies and staffs. This wbs id predominantly creates to give information dependent on preparing project and post impression regarding the developed cultural awareness of Indigenous plan.
Accurate Estimation of incurred cost	$2,500.00
Dates of Project start and finish	It completed within four weeks, considering the range of 12^th November to 10^th December, 2018.

Gap Analysis
WBS ID	1.1.2
Detailed work description	This particular wbs is mainly generated based on the identification of current gaps of cultural awareness considering the range of higher and lower education. It focused on the creation of training and program areas.
Accurate Estimation of incurred cost	$4,500.00
Dates of Project start and finish	It is completed within 6 weeks, 19^th November to 14^th January, 2019. In this duration, the considered business closure ranging from 23^rd December to 2^nd January, 2019.

Developmentof customised Online Training Program
WBS ID	1.2.1
Detailed work description	This wbs is developed for comparing and selecting the suitable format of required software, online training and the required server details. The description of this wbs also include the selection of communication channels for the required training developed for the Indigenisation Committee.
Accurate Estimation of incurred cost	$11,000.00
Dates of Project start and finish	It is completed within the duration of 4 weeks, considering the time span of 8^th January to 4^th February, 2019.

Setting up of training program on college campus in 16 selected CQU Locations
WBS ID	1.2.2
Detailed work description	The details of this selected wbs is regarding the setting up of required face to face training platform at all 16 selected CQU location. It also includes the finding of suitable location to complete this cultural awareness training program.
Accurate Estimation of incurred cost	$6,400.00
Dates of Project start and finish	It will take 4 weeks to complete – 21^st January to 18^th February.

Generation of Indigenous study program materials list and training manual
WBS ID	1.3.1
Detailed work description	In this wbs, it mentioned about the creating of project expectations by doing proper communication with all suppliers. It also discussed about creating training materials.
Accurate Estimation of incurred cost	$16,000.00
Dates of Project start and finish	It will take 7 weeks to complete – 4^th March to 21^st June, 2019

Providing the admittance of all training materials and manuals
WBS ID	1.3.2
Detailed work description	In this wbs id, it mainly discussed regarding the selection of communication method used for collaborating the manual and training plan creation. It discussed about the prevention of gap that occurs in engaging the cloud environment.
Accurate Estimation of incurred cost	$6,000.00
Dates of Project start and finish	It will take 3 weeks to complete – 4^th Feb to 25^th February, 2019

Gap Analysis

WBS ID 1.1.2
Detailed work description This particular wbs is mainly generated based on the identification of current gaps of cultural awareness considering the range of higher and lower education. It focused on the creation of training and program areas.

Task Name	Duration	Start	Finish
Detailed analysis of similar program plan developed based on response expectations and questions baseline	12/11/2018	21/11/2018	8 Days
Development of both considered online and face to face participants evaluation questions	22/11/2018	07/12/2018	12 Days
Creation of online based evaluation questions form for both considered face to face and online participants	03/12/2018	10/12/2018	6 Days
Analysis regarding current cultural Understanding of all university’s staffs and students	19/11/2018	04/12/2018	12 Days
Identification of ideal future state through proper stakeholder communication	05/12/2018	19/12/2018	11 Days
Identification of current and ideal state differences and devising of appropriate improvement plan	20/12/2018	14/01/2019	10 days (except public Holidays)
Detailed research and selection of online training software utilised for doing cultural awareness	08/01/2019	04/02/2019	20 days
Identification of appropriate locations to held all the 16 CQU locations	21/01/2019	18/02/2019	21 days
Identification of indigenisation committee and suppliers’ expectations	04/03/2019	20/03/2019	13 Days
Creation of all training modules and manuals to complete both the training programs	21/03/2019	17/04/2019	20 Days
Printing of coaching manuals and materials for all participants	19/06/2019	21/06/2019	2 Days
Selection of communication methods used for assisting the collaboration within training program and suppliers	04/02/2019	20/02/2019	13 days
Providing the complete access to all project stakeholders, managers and suppliers	21/02/2019	25/02/2019	3 Days

Developmentof customised Online Training Program
WBS ID 1.2.1

Developmentof customised Online Training Program
WBS ID	1.2.1
Detailed work description	This wbs is developed for comparing and selecting the suitable format of required software, online training and the required server details. The description of this wbs also include the selection of communication channels for the required training developed for the Indigenisation Committee.
Accurate Estimation of incurred cost	$11,000.00
Dates of Project start and finish	It is completed within the duration of 4 weeks, considering the time span of 8^th January to 4^th February, 2019.

Setting up of training program on college campus in 16 selected CQU Locations
WBS ID 1.2.2

Setting up of training program on college campus in 16 selected CQU Locations
WBS ID	1.2.2
Detailed work description	The details of this selected wbs is regarding the setting up of required face to face training platform at all 16 selected CQU location. It also includes the finding of suitable location to complete this cultural awareness training program.
Accurate Estimation of incurred cost	$6,400.00
Dates of Project start and finish	It will take 4 weeks to complete – 21^st January to 18^th February.

Generation of Indigenous study program materials list and training manual
WBS ID 1.3.1

Generation of Indigenous study program materials list and training manual
WBS ID	1.3.1
Detailed work description	In this wbs, it mentioned about the creating of project expectations by doing proper communication with all suppliers. It also discussed about creating training materials.
Accurate Estimation of incurred cost	$16,000.00
Dates of Project start and finish	It will take 7 weeks to complete – 4^th March to 21^st June, 2019

Providing the admittance of all training materials and manuals
WBS ID 1.3.2

Providing the admittance of all training materials and manuals
WBS ID	1.3.2
Detailed work description	In this wbs id, it mainly discussed regarding the selection of communication method used for collaborating the manual and training plan creation. It discussed about the prevention of gap that occurs in engaging the cloud environment.
Accurate Estimation of incurred cost	$6,000.00
Dates of Project start and finish	It will take 3 weeks to complete – 4^th Feb to 25^th February, 2019

Dates of Project start and finish It will take 3 weeks to complete – 4th Feb to 25th February, 2019

5.3 Schedule

Task Name	Duration	Start	Finish
Detailed analysis of similar program plan developed based on response expectations and questions baseline	12/11/2018	21/11/2018	8 Days
Development of both considered online and face to face participants evaluation questions	22/11/2018	07/12/2018	12 Days
Creation of online based evaluation questions form for both considered face to face and online participants	03/12/2018	10/12/2018	6 Days
Analysis regarding current cultural Understanding of all university’s staffs and students	19/11/2018	04/12/2018	12 Days
Identification of ideal future state through proper stakeholder communication	05/12/2018	19/12/2018	11 Days
Identification of current and ideal state differences and devising of appropriate improvement plan	20/12/2018	14/01/2019	10 days (except public Holidays)
Detailed research and selection of online training software utilised for doing cultural awareness	08/01/2019	04/02/2019	20 days
Identification of appropriate locations to held all the 16 CQU locations	21/01/2019	18/02/2019	21 days
Identification of indigenisation committee and suppliers’ expectations	04/03/2019	20/03/2019	13 Days
Creation of all training modules and manuals to complete both the training programs	21/03/2019	17/04/2019	20 Days
Printing of coaching manuals and materials for all participants	19/06/2019	21/06/2019	2 Days
Selection of communication methods used for assisting the collaboration within training program and suppliers	04/02/2019	20/02/2019	13 days
Providing the complete access to all project stakeholders, managers and suppliers	21/02/2019	25/02/2019	3 Days

6. Cost Baseline
1.1.1Training Evaluations – Face to Face & Online

Activity Name	Sept	Oct	Nov	Dec	Jan	Feb	Mar	Apr	May	June
Analysis			400
Setting of different evaluation questions			750	750
Creation of the evaluation access				600
			1150	2500

1.1.2 Gap Assessment

Activity Name	Sept	Oct	Nov	Dec	Jan	Feb	Mar	Apr	May	June
Analysis			1100	300
Identification				1400
Devising of project plan				800	900
			1100	3600	4500

1.2.1Customisation of Online Training Program

Activity Name	Sept	Oct	Nov	Dec	Jan	Feb	Mar	April	May	June
Creation of research format					900
Selecting of purchase software/format					6000	3000
Accurate customization						1100
					6900	11000

1.2.2 Setting up of on campus training plan program in 16 selected CQU Locations

Activity Name	Sept	Oct	Nov	Dec	Jan	Feb	Mar	April	May	June
Location Identifications					300
Comparing of selected locations						300
Final booking						5800
					300	6400

1.3.1 Creation of materials list and training manual

Activity Name	Sept	Oct	Nov	Dec	Jan	Feb	Mar	April	May	June
Identification of training needs							1000
Creation of training module							6000	5000
Printing of final training module										4000
							7000	5000		4000

1.3.2 Providing the access of all training materials and manuals

Activity Name	Sept	Oct	Nov	Dec	Jan	Feb	Mar	April	May	June
Identification of training needs							1000
Creation of training module							6000	5000
Printing of final training module										4000
							7000	5000		4000

7. Risks

Risk Description	Likelihood	Impact	Response Criteria	Mitigation plan
1. The main risk is environmental risk that mainly caused because of university access issues for all training providers in order to have complete university access.	Probable	High chance	Emergency	In order to mitigate this risk, all the training classes shifted from university locations to online platform giving all participants the recorded or live view.
2. This risk discussed about the connection failure and program down occurred in international day celebration of Indigenous community	High Probability	High chance	Emergency	To mitigate this risk, it is required to purchase 24/7 online training software that helps to mitigate all faced project concerns.
3. This risk discussed regarding the Indigenous Committee people capability that assists in completing this International Day project within the predetermined time frame.	Probable	High Chance	Less impact	To ease this risk, it is required to develop timely schedule plan of completing the project within 13 weeks of time.
4. This risk is discussed regarding of not sharing project detailed information to the community.	Probable	Moderate	Less impact	To mitigate this risk, it is required to develop media advertisement program with the help of implementing multiple associated stakeholders.
All associated project stakeholders pay visit during the NAODIC week, in order to create learning opportunities	Likely	High Moderate	Exploit	The value of dependant varies based on the characteristics of traditional owners following the attitudes, locations and beliefs.

All associated project stakeholders pay visit during the NAODIC week, in order to create learning opportunities Likely High Moderate Exploit The value of dependant varies based on the characteristics of traditional owners following the attitudes, locations and beliefs.

8. Tolerances

Tolerance	Specific Allowed Tolerance
Tolerance based on time factor	Completing the project within 13 weeks
Tolerance based on cost factor	Completing the project within the budget of $4,640.00

9. Lessons Learnt

Previous Learned Lesson	Proposed action plan
Lesson 1: Based on the above project plan, the first considered lesson is regarding the off-the-shelf online training module that get failed because of not having proper learning system interface.	To stop this in reoccurrence, the detailed research of various online training module or software need to be irrespective with the characteristics of CQU Moodle interface design.
Lesson 2: This lesson is regarding the implementation of cross-cultural training package selection that occurred within all selected indigenous groups based on all 16 CQU locations.	The developed program will be use multiple supplier plan that collaborated and customised based on the information of surrounding areas.

References
Aragonés-Beltrán, P., García-Melón, M., &Montesinos-Valera, J. (2017). How to assess stakeholders' influence in project management? A proposal based on the Analytic Network Process. International journal of project management, 35(3), 451-462.
CQUniversity Australia (2020), Locations.Retrieved 28 February 2020 from https://www.cqu.edu.au/about-us/locations Derakhshan, R., Turner, R., & Mancini, M. (2019). Project governance and stakeholders: a literature review. International Journal of Project Management, 37(1), 98-116.
Di Maddaloni, F., & Davis, K. (2017). The influence of local community stakeholders in megaprojects: Rethinking their inclusiveness to improve project performance. International journal of project management, 35(8), 1537-1556.
Edwards, P. J., Serra, P. V., & Edwards, M. (2019). Managing Project Risks.John Wiley & Sons.
Fitri, N., Pratami, D., &Tripiawan, W. (2019, June).Project Baseline Design for Scope, Time, and Cost Aspect in PutriProvinsi Multi Set Toys Book Project PT XYZ Bandung.In 5th Bandung Creative Movement International Conference on Creative Industries 2018 (5th BCM 2018).Atlantis Press.
International Institute for Sustainable Development (ISDG) (2020), International Day of the World’s Indigenous Peoples 2020. Retrieved 28 February 2020 from https://sdg.iisd.org/events/international-day-of-the-worlds-indigenous-peoples-2020/
Kermanshachi, S., Safapour, E., Anderson, S., Molenaar, K., &Schexnayder, C. (2019, January). Development of the Cost Baseline for Achieving Excellence in Rural Transit Facilities.In Transportation Research Board 98th Annual Meeting.
Kritsky, D. N., Druzhinin, E. A., Pogudina, O. K., &Kritskaya, O. S. (2018, September). Decision making by the analysis of project risks based on the FMEA method. In 2018 IEEE 13th International Scientific and Technical Conference on Computer Sciences and Information Technologies (CSIT) (Vol. 2, pp. 187-190).IEEE.
Liu, S., Xia, F., Zhang, J., Pan, W., & Zhang, Y. (2016). Exploring the trends, characteristic antecedents, and performance consequences of crowdsourcing project risks. International Journal of Project Management, 34(8), 1625-1637.

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